Refunds and withdrawal
Last updated: 9 October 2026
Changed your mind? Within 14 days of your purchase, you get all your money back, without giving a reason.
Withdrawal received.
An acknowledgement with the date and time is on its way to your e-mail address. We refund you through Paddle within 14 days, you have nothing else to do.
Or withdraw with Paddle (paddle.net) Or write to us by e-mail
The form sends us your withdrawal right away, and you get an acknowledgement by e-mail with the date and time we received it. You can also withdraw with Paddle, which sold you the licence, or write to [email protected] with the e-mail address you used for the purchase. All three stay available for the whole 14 days.
Refund request, Flitdrop Pro Hello, I am withdrawing from my purchase of Flitdrop Pro and would like a refund. E-mail address used for the purchase: Name: Order number (on the Paddle receipt, if you have it): Date of purchase: Thank you.How it works
- Ask within 14 days of your purchase: with the button above, by writing to [email protected], or through Paddle, at paddle.net or with the link to manage your purchase in the receipt e-mail from Paddle.
- Give the e-mail address used for the purchase and, if you have it, the order number on your receipt. You do not have to give a reason.
- We confirm by e-mail, without delay, that we received your request, with its date and time. We then refund you through Paddle, with the payment method you used, within 14 days at the latest and usually within a few days. It costs you nothing.
- Pro then switches off on your computers. Flitdrop keeps working with all its free features, and nothing on your computer is deleted.
Your legal right of withdrawal
If you live in the European Union or the United Kingdom, you have 14 days from your purchase to withdraw, without giving a reason. For Flitdrop Pro this right does not end when Pro is unlocked: you can withdraw within 14 days of your purchase even after using Pro, and you get a full refund. To withdraw, use the "Withdraw from contract here" button above, Paddle's withdrawal button at paddle.net, the model form below, or any clear statement sent to [email protected] or [email protected]. Where the law of your country gives you more, it applies.
Model withdrawal form
You do not have to use it: the button above, Paddle or an e-mail work just as well. If you do, copy it into an e-mail or a letter.
(Complete and return this form only if you wish to withdraw from the contract.)
To Paddle.com Market Limited, reseller of Flitdrop Pro, 30 Old Bailey, London EC4M 7AU, United Kingdom, [email protected], or to the publisher, Thomas Bidault EI (CC's Global), 26 rue des Ponts, 44470 Thouaré-sur-Loire, France, [email protected]:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*): Flitdrop Pro.
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.
After 14 days
After 14 days, a purchase is final, except where the law says otherwise, for example if Pro does not work as described. In that case, write to us: we fix it, or refund you if we cannot.
Mediation: if a written complaint to [email protected] has not settled the dispute, you can refer it free of charge to the consumer mediator we have joined (articles L. 612-1 and following of the French Consumer Code): CM2C, Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France, www.cm2c.net.
Who refunds you
Paddle.com Market Limited, our reseller and merchant of record, took your payment, so the refund goes through Paddle. When your request reaches us, we have Paddle refund you. You can also contact Paddle's buyer support directly at paddle.net to find your order, get your receipt or ask for a refund. The full terms are in the terms of sale and licence.